*Latest update – 22nd September 2020*
Please remember face coverings are mandatory within Crowngate Shopping Centre and all shop & supermarkets. Please also remember to follow the one-way system when visiting the centre whilst observing social distancing.
Hands. Face. Space
You can find more information on the UK government website: https://www.gov.uk/government/news/face-coverings-mandatory-in-shops-supermarkets-shopping-centres-and-enclosed-transport-hubs-from-friday
Please see below for a list of stores currently open and check for opening hours.
Bill’s – reopening 1st October
Flowers of Worcester
Mobilise Group (RMU)
Waves Car Wash
When visiting, please ensure you follow the latest government guidelines, we ask that you observe the following measures during your visit:
- Maintain a distance of 1m+ from anyone wherever possible
- Avoid touching your eyes, nose or mouth
- Wash your hands regularly, and thoroughly
- Observe the social distancing visual cues and signage throughout the site
- Be mindful of and respectful to our staff and other visitors at all times
- Please follow any staff requests to queue outside stores or the centre
We want to reassure you that the wellbeing of our staff and visitors is our priority. In line with the latest Government guidance on social distancing, we have adopted the following measures at this site:
- An enhanced cleaning regime including the regular cleaning of all key touch points
- The installation of additional hand sanitiser points
- Additional signage to assist everybody in following social distancing guidelines
- Our teams are following a strict personal hygiene regime including regularly washing hands
- Managing the number of visitors within our scheme and managing queuing systems outside of stores
We continue to monitor the situation and Government’s public health guidance closely, and we will keep all of our visitors updated via our website and social media channels, as the situation evolves.
The car park at Crowngate is now back open 24 hours a day. There are three external staircases that can be used to maintain social distancing and we ask customers to please utilise the Glide App to avoid queuing. We are also encouraging people to use bike stands which are located on Angel Row between Crowngate and The Hive.
The toilets in the bus concourse are open with strict cleaning measures in place.
Most food shops and restaurants are now open. Anatolian Palace are offering a collection only take-away service and have reopened for table bookings. Coffee Dough is open for takeaway and to sit in. Boston Tea Party is open for takeaway, click & collect orders and dine in. GBK has also fully reopened and most recently we welcome Bill’s back from 1st October. From Thursday 24th September all restaurant, pubs and bars will close by 10 pm as per new government guidance.
|Frequently asked questions|
We are pleased to welcome you back to Crowngate Shopping Centre. We know that you have lots of questions about visiting and shopping with us, so here’s our latest update to help with frequently asked questions.
What measures have been put in place to keep us safe? An enhanced cleaning regime including the regular cleaning of all key touch points The installation of additional hand sanitiser points Additional signage to assist everybody in following social distancing guidelines Our teams are following a strict personal hygiene regime including regularly washing hands Managing the number of visitors within our scheme and managing queuing systems outside of stores.
Are all the toilets open? Yes. All toilets are now open for public use with strict cleaning measures in place. These are located in the bus concourse.
Will the baby changing facilities be open. Yes. The baby changing facility is open with strict cleaning measures in place.
What are the car parking procedures? The car park is fully open. There are three external staircases that can be used to maintain social distancing and we ask customers to please utilise the Glide App to avoid queuing. We are also encouraging people to use bike stands which are located on Angel Row between Crowngate and The Hive. Waves Car Wash is located on level 4 of the Crowngate car park is open. We recommend that you keep an eye on their Facebook page for updates.
Is the lift available? Yes. The lift is available. Only 1 person or household is to use the lift at the same time.