We’re here for you


Due to current government restrictions we are currently open for essential services and click and collect only.

We’re still waiting to hear from some of the stores, but will update this page regularly with new information

Please refer to the government website for the most up to date guidelines.

Please read the information below before you visit. 

WHICH ESSENTIAL STORES ARE OPEN? 

The following stores are currently open at Crowngate shopping centre: 

  • Bargain Buys – open Monday – Saturday 9am-5pm and Sundays 10am-4pm
  • Boots – open Monday – Saturday 9am-5pm and Sundays 10am-4pm
  • Iceland – open Monday – Saturday 8am-6pm and Sundays 10am-4pm
  • Poundland – open Monday – Saturday 8am-6pm and Sundays 10am-4pm
  • Superdrug – open Monday – Saturday 8.30am-5.30pm and Sundays 10am-4pm
  • Vision Express – appointment only. Open Monday – Saturday 9am – 5.30pm and Sundays 10.30am-4.30pm

CLICK AND COLLECT:

  • Euro Change 
  • Little Italy – open Monday-Saturday from 12pm-3pm
  • Monkee Business 
  • Retro Signs – open Friday and Saturday from 11am-3pm
  • The Works – open Monday – Saturday 9am-5pm and Sundays 10am-4pm

TAKEAWAY:

·         Anatolian Palace – collection and delivery available

When visiting, please ensure you follow the latest government guidelines, we ask that you observe the following measures during your visit:

•          Maintain a distance of 1m+ from anyone wherever possible

•          Avoid touching your eyes, nose or mouth

•          Wash your hands regularly, and thoroughly

•          Observe the social distancing visual cues and signage throughout the site

•          Be mindful of and respectful to our staff and other visitors at all times

•          Please follow any staff requests to queue outside stores or the centre

We want to reassure you that the wellbeing of our staff and visitors is our priority. In line with the latest Government guidance on social distancing, we have adopted the following measures at this site:

•          An enhanced cleaning regime including the regular cleaning of all key touch points

•          The installation of additional hand sanitiser points

•          Additional signage to assist everybody in following social distancing guidelines

•          Our teams are following a strict personal hygiene regime including regularly washing hands

•          Managing the number of visitors within our scheme and managing queuing systems outside of stores

We continue to monitor the situation and Government’s public health guidance closely, and we will keep all of our visitors updated via our website and social media channels, as the situation evolves.

The car park at Crowngate is open 24 hours a day.  There are three external staircases that can be used to maintain social distancing and we ask customers to please utilise the Glide App to avoid queuing. We are also encouraging people to use bike stands which are located on Angel Row between Crowngate and The Hive.

The toilets in the bus concourse are open with strict cleaning measures in place.

Frequently asked questions

We know that you have lots of questions about visiting and shopping with us, so here’s our latest update to help with frequently asked questions.

What measures have been put in place to keep us safe? An enhanced cleaning regime including the regular cleaning of all key touch points The installation of additional hand sanitiser points  Additional signage to assist everybody in following social distancing guidelines Our teams are following a strict personal hygiene regime including regularly washing hands Managing the number of visitors within our scheme and managing queuing systems outside of stores.

Are all the toilets open? Yes. All toilets are now open for public use with strict cleaning measures in place. These are located in the bus concourse.

Will the baby changing facilities be open? Yes. The baby changing facility is open with strict cleaning measures in place.

What are the car parking procedures? The car park is fully open. There are three external staircases that can be used to maintain social distancing and we ask customers to please utilise the Glide App to avoid queuing. We are also encouraging people to use bike stands which are located on Angel Row between Crowngate and The Hive.

Is the lift available? Yes. The lift is available. Only 1 person or household is to use the lift at the same time.

Plan
your
visit Postcode WR1 3LE

© 2019 Crowngate Shopping Centre