Crowngate is nestled in the heart of Worcester, with a picturesque backdrop featuring elegant architecture and historic houses. Easily accessible, the city's bus station is located handily within the shopping centre grounds of Friary Walk.The M5 is just minutes away, alongside many transport links throughout the area from the M6, M42, M40 and major A roads.

Centre Info

Crowngate Shopping Centre


Opening hours:

Monday – Sunday: 9am-5:30pm


Please note the above opening times are for the centre and each individual shop/restaurant may vary.


Other Services:

  • Shopmobility Scheme – Level 6
  • Waves Car Wash – Level 4


Free WiFi

Enjoy free WiFi at Crowngate Shopping Centre and stay connected on the go.


Click & Collect

Order online and pick up in store at Crowngate at a time that suits you. Many of our stores offer free click and collect for their customers including Debenhams, House of Fraser, Mothercare, Bon Marche, Boots, The Body Shop, Phase Eight, H. Samuel and The Perfume Shop. Please enquire with stores directly for full details.


Domestic Abuse and Sexual Violence

If you are a victim of domestic abuse and violence, or know someone who is, there is help available – The West Mercia Women’s Aid Helpline on 0800 980 3331 is available 24 hours a day, 365 days a year and is staffed by trained workers who can offer you support, safety planning, information and advice.


Men’s Advice Line on  0808 801 0327 (Monday to Friday 9.00am to 5.00pm).


In an emergency always dial 999 and ask for police. If you are not safe to speak – call 999 and then press 55. 


The stay at home instructions as a result of COVID 19 does not apply. If you need to leave your home to escape domestic abuse.


For more information please click here.

Centre Map

Find us


It’s more convenient than ever to park and pay at Crowngate Shopping Centre. Our ticketless system means all you have to do is enter your number plate at our machines to pay when you’re leaving. Please remember to take a note of your number plate when you park up!

We have 16 accessible parking bays on floor 2, marked with a large white A, which are intended for use by people who require a little extra space when getting in and out of their vehicles. If you do have a blue badge, then continue to display it when you use these accessible bays in the same way that you would do with a standard disabled parking bay. We ask you to respect the designation of these bays and ensure they are available to those who really need them.

All our car parks have achieved Park Mark, the Safer Parking Award. This means that they have been assessed by the police and have measures in place to deter criminal activity, creating a safer environment for both you and your vehicle.

Postcode: WR1 3LX (car park only)

Tariff: Monday to Saturday

  • £1.20 – 1 hour
  • £2.20 – up to 2 hours
  • £3.20 – up to 3 hours
  • £4.20 – up to 4 hours
  • £5.20 – up to 5 hours
  • £6.20 – up to 6 hours

and after this, £1.20 for each additional hour

£1 overnight (in after 5pm/out by 9am)

Sun £1 – all day

Car parks are open 24hrs

Contact Us

If you have a question, comment or suggestion for us, please get in touch by completing the form below and one of the Crowngate team will respond to you shortly.


    Michael Lloyd
    Crowngate, Centre Manager

    Victoria Richardson
    Crowngate, Retail Marketing Executive



    For all commercialisation enquiries please contact Asset Space:

    Account Executive:
    Sarah Dunsterville
    07733 107262

    Account Director:
    Mark Lee
    07387 178 742

    Visit our stores

    Crowngate is home to more than 60 high-street favourites and brilliant independent stores which offer a fantastic, local shopping experience.

    visit Postcode WR1 3LE

    © 2019 Crowngate Shopping Centre

    Our car park lifts are temporarily out of order due to a mechanical fault. We understand the inconvenience this causes for our visitors, and we are working to mend the fault as a matter of priority.


    There is a drop-off and collection point on Level 2 of the car park which our security team will man. We are grateful for your patience and understanding as we carry out emergency maintenance.